TechData Corporation Application

TechData Corporation is looking to bring their desktop B2B website to a mobile platform. They are also looking at a HTML5/RWD based solution to support multiple platforms. The solution has a critical time to market and needs to be scalable for future requirements.

Overview

Due to the impact of digital existing B2B business models are getting disrupted making it highly competitive to win new customers or retain existing customers. Competition is no longer restricted to known existing players but has expanded to global players like Amazon and in many scenarios from innovative startups who are eating into the overall market share.

To address these challenges, Tech Data has embarked on a global digital transformation program worldwide.

Mobile Solutions

Mobility solution of Tech Data Corporation is looking to bring their desktop B2B website to a mobile platform. They are also looking at a HTML5/RWD based solution to support multiple platforms. The solution has a critical time to market and needs to be scalable for future requirements.

Research & Analysis

Users are broadly classified as Service Providers and Service Recipients. Service providers - doctors of various types, diagnostics service providers etc. who charge the recipients. Service recipients - users like patients, surfers, window shoppers, buyers and can even be service providers who pay for the service.

End to end solution connecting doctors, patients and e-commerce of health care domain. Connects the entire health care ecosystem entities. It will be a global product with launch in India followed by other countries.


User research focuses on understanding user behaviors, needs and motivations through Expert Review, Field Studies, User Personas, observation techniques, task analysis, and other feedback methodologies.

User scenarios

Mobility App of Tech Data Corporation is looking to bring their desktop B2B website to a mobile platform. They are also looking at a HTML5/RWD based solution to support multiple platforms. The solution has a critical time to market and needs to be scalable for future requirements.

User Want this features from Application
  • Multiple languages within a single country
  • Multiple currencies within a single country
  • InTouch users will be used for authentication and InTouch user authorization
  • Transfer basket function for non-authorized users
  • Last viewed products on landing page
  • E-Bill and invoice management
  • Selling Kits – including component presentation in Product detail
  • Product catalogue presentation
  • Order management
  • Finance and Payment gateway
  • Volume pricing support
  • Refine Search by attribute

Wireframing & Prototyping

With the proper planning, we were able to confidently move into creating wireframes for the app. We took the decision to focus more on the functionality and structure of the app, opting for High-fidelity wireframes with very little detail.

Mobile template
iPad Template
User testing

I tested the UX flow diaram with different users.

  1. Log in with credential
  2. Explore the Application
  3. Change Language
  4. Change Currency
  5. Search Products
  6. Search Results
  7. Filter and Sort Overlay
  8. View Products
  9. View Product Details
  10. Add to cart
  11. Make Payment online
  12. Get confirmation
  13. Thanks

Contact

I'm looking for a full time UX Designer position, worldwide.

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